List of conditions that cause an invoice to not be selected for payment

Invoice Selection Conditions

The following is a checklist and description of conditions that prevent an invoice from being selected for payment. You can use this bulletin to investigate why your invoice may not be getting paid.


  • Is the invoice approved?
  • Is there a hold on the invoice?
  • Is the invoice due?
  • Is the invoice currently selected in another payment batch?
  • Does the payment method (i.e., check) match the payment method in the invoice?
  • Does payment currency you requested match the invoice currency?
  • Has the invoice already been paid?
  • Is the invoice for $0? (not selected by Autoselect and Quickcheck)
  • Does the invoice match criteria specified in the payment batch? (Paygroup, Minimum or Maximum amounts, Payment Priority …)

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